Faqs
Real answers about Rovina, dosing, sourcing, shipping and returns. Can't find yours? Send us a message and our care team will get back to you within 24 hours.
Product & Ingredients
What is astaxanthin and what does it actually do?
Astaxanthin is a naturally occurring red carotenoid produced by Haematococcus pluvialis microalgae to protect itself from intense sunlight and oxidative stress. It's one of the most powerful antioxidants in nature, supporting cellular protection, a healthy inflammatory response, cardiovascular wellness, skin firmness, joint comfort, brain function and healthy aging.
What makes astaxanthin different from other antioxidants?
Two big things. First, it crosses the blood-brain barrier, so it can reach cells most antioxidants can't. Second, it spans the entire cell membrane, protecting both the water-soluble and fat-soluble sides at once. In antioxidant capacity it's roughly 6,000x stronger than vitamin C, 550x stronger than vitamin E and 800x stronger than CoQ10.
What is the recommended dosage?
Take 4 softgels daily: 2 in the morning and 2 in the evening, preferably with meals. Each bag contains 60 softgels, a 15-day supply.
When is the best time to take Rovina?
Take 2 softgels in the morning and 2 in the evening, preferably with meals. Food supports better absorption and helps avoid stomach discomfort. If you can only take one dose a day, take all 4 in the morning.
How long until I notice results?
Most customers notice improvements within 30-60 days. Astaxanthin builds up in your tissues over weeks of daily use, so for the best results take it consistently for at least 90 days.
Who should avoid taking this product?
Rovina is formulated for adults. If you are pregnant, nursing, under 18, or have an existing medical condition, please consult a healthcare professional before use.
Is it safe to take with my medication?
We recommend consulting your doctor before using Rovina alongside any prescription medication.
What ingredients are in Rovina?
Natural astaxanthin from Haematococcus pluvialis microalgae (12 mg per serving) with organic coconut oil as the carrier. Softgel shell: gelatin, glycerin and purified water. No fillers, binders, sweeteners or artificial additives.
Is Rovina gluten-free and allergen-free?
Yes. Rovina is free from gluten, dairy, soy, sugar, GMOs and artificial additives. Note: the softgel shell contains gelatin, so it isn't suitable for strict vegans or vegetarians.
Is the product third-party tested for quality & safety?
Yes. Rovina is made in a GMP-certified, FDA-registered facility, and every batch is third-party tested for purity, potency and heavy metals. Our astaxanthin is 100% natural, extracted from real microalgae, not synthesized from petrochemicals.
Order & Shipping
When will my order be shipped?
Orders are typically processed within 1-3 business days after payment is confirmed.
How long does shipping take?
It depends on the method you choose at checkout: Free Shipping (3-4 business days), Standard Shipping (2-3 business days) or Expedited Shipping (1-2 business days).
Do you ship internationally?
Yes, we ship worldwide. Shipping costs and delivery times vary by destination and are calculated at checkout. International orders may be fulfilled through our logistics partner and may be subject to customs duties or import taxes charged by your local authority.
How can I track my order?
Once your order ships, you'll receive a confirmation email with your tracking number and a tracking link.
Can I change my order after placing it?
You have 60 minutes after placing your order to update your shipping address or contact details. Open your order page (shown right after checkout, or via 'View your order' in your confirmation email) and make the change there. After 60 minutes the order moves into processing and can no longer be edited. Need help? Email us right away at rovina.tryhealth@gmail.com.
What payment methods do you accept?
We accept Visa, Mastercard, Amex, Discover, Apple Pay and Google Pay. All transactions are secure and encrypted.
Are there any discounts or promo codes available?
Yes. Email subscribers get a discount on their first order (sign up in the footer of any page), subscription customers save automatically on every shipment, and multi-bag bundles include a per-bag discount. Only one promo code can be used per order, and bundle or subscription discounts can't be combined with single-use codes.
My order is late or didn't arrive. What do I do?
Email us at rovina.tryhealth@gmail.com with your order number (and a photo if the package was damaged). We replace lost or damaged orders at no charge, with no return required and no investigation period.
Where is my order being shipped from?
US orders ship from our warehouse at 1427 Maple Avenue, Springfield, IL 62704, United States. International orders may ship through our logistics partner for faster delivery. If you see unexpected shipping info, just contact us.
Returns, Refunds & Subscription
What is your return policy?
We offer a 90-Day Money-Back Guarantee. Contact us at rovina.tryhealth@gmail.com within 90 days of purchase and we'll take care of you. We stand behind every bag: if Rovina isn't working out for you, just reach out and we'll make it right.
Can I return an opened bag?
Yes. Unopened bags can be returned for a full refund. For opened bags, no physical return is required, since we'd rather you didn't pay to ship back a bag you've already tried. Just email rovina.tryhealth@gmail.com with your order number.
When will I get my refund?
Once approved, refunds are issued to your original payment method within 5-10 business days. Depending on your bank or card issuer, it can take an additional 3-5 business days to post to your statement. PayPal refunds usually post the same day.
How do I request a refund?
Email rovina.tryhealth@gmail.com with your order number. Most refund requests are resolved within 24 hours.
How do I cancel my subscription?
We make it easy. Cancel anytime through your account portal, or email rovina.tryhealth@gmail.com and we'll take care of it for you. Please include your order number or the email used at checkout so we can find your account quickly.
How do I skip or update my next shipment?
Still working through your current supply? No problem. You can skip your next shipment or change your frequency, products or shipping address anytime in your account portal. Prefer help? Email rovina.tryhealth@gmail.com and we'll make the change for you.
Why does the website price differ from what I saw on social media?
Social media ads may show promotional pricing that has since expired. The price on our website is always the most current. If you saw a specific offer, reach out and we'll help.
How do I contact customer support?
The fastest way is to email us at rovina.tryhealth@gmail.com or use our contact page. A real person on our team responds to every message, usually within one business day.
Still need help?
Our care team usually responds within 24 hours, often sooner. Email rovina.tryhealth@gmail.com with your order number and we'll take it from there.